policies

HOW TO MAKE PURCHASES

1. What is the Eragin.com shop
?

It's an online shop and you can see and buy our projects' (Entzun's, The Balde's, etc) products there.

2. How to buy in our shop
We've arranged the products by the projects in the right-hand column in our shop. When you choose a project in the right-hand column, you'll see the project's various product categories. And you'll see each project's products in the main, central area.

When you click into a category, you'll see the products that make up the category.

When you click on a product's photo or names, you'll see a more precise description of the product and you'll be able to specify what type of product you need (for example, size and colour). By clicking on "Add to Basket", the product will automatically be added to your basket.

After putting your product or products into your basket, you'll find them all in the basket. You can remove the products you don't want from there, change the quantities or carry on shopping, any everything in the basket will stay there. In the basket you'll also have to specify where your products are to be delivered so we can calculate the transport costs.

If you wish to finalise the purchase, click on "Buy" and, at the next stage, you'll be asked for your personal data and the exact address for us to send your purchase.



3. Payment

We only accept credit card payment. After clicking on "Pay", the next step is for you to fill in your credit card details on the bank payment page. This payment page is on a bank secure payment page and the connection is coded. At the end of the purchase process you'll be shown a summary of your order and this will also be sent to you by e-mail. 



4. Means of sending and delivery times
For the moment, our shop's products are sent by post.
 So Eragin.com is not responsible for the delivery times. We always try to give you the best possible service and get your orders to you as quickly as possible. 



5. Getting in touch with us


If you have any doubts about how to place your order or the state of your order, please get in touch with us:


eragin.com
info@eragin.com

Antsoain, 1 behea.
31.014 Iruñea
Tel - (+34) 948 121 976, Fax - (+34) 948 148 278

Donostia Ibilbidea, 11 behea.
20.115 Astigarraga
Tel - (+34) 943 444 422 Fax - (+34) 943 336 066

6. Legal Information
In accordance with Act 15/1999 of the 13th of December, for the Protection of Personal Data, and in its compliance, please be informed that your personal data has been saved automatically in one of KOMUNIKAZIOA ERAGIN S.L.'s databases. You have full rights to see, correct, erase and deny this data. If you wish to do so, please write to this address:

Komunikazioa Eragin, S.L.
Antsoain, 1 behea.
31.014 Iruñea
Tel - (+34) 948 121 976, Fax - (+34) 948 148 278
info@eragin.com

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